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Terms & Conditions

At Furniture Bazar, we aim to create a competitive and seamless shopping experience for both customers and sellers. To ensure fairness and security for both parties, our professional higher management has established the following terms and conditions, which must be followed honestly.

1. Order Delivery Information

How Long Does Delivery Take?

Orders are dispatched within 24 working hours to ensure fast delivery. Delivery times may vary based on your location.

Which Courier Do We Use?

We have partnered with a professional courier service with 10+ years of experience handling heavy furniture safely.

How Will You Be Notified?

Our courier will notify you 24 hours before delivery and again one hour before arrival to ensure a smooth process.

Important Note:

Couriers deliver to the ground floor only. If you require delivery above ground level, additional charges will apply, which must be discussed with the courier in advance.

2. Product Guarantee

We offer a money-back guarantee to certify the quality of our products. If an item is received defective or damaged, you have the right to claim a refund or replacement within 30 days.

Address Change After Order Shipment

If you need to update your delivery address after dispatch, you will be required to pay an additional courier service charge.

3. Conditions for Claims & Returns

4. Defective or Damaged Items

If an item arrives damaged, the company will resolve the issue, but the following conditions apply:

5. Returns & Refunds

Customers can return items for a refund, provided they meet the following conditions:

6. Exchange Policy

If a customer wants to exchange an item, the following conditions apply:

7. Change of Mind & Order Cancellation

Customers can cancel or change their order under these conditions:

8. Contact Us

If you have any questions regarding our Terms & Conditions, please reach out to us at: info@furniturebazar.co.uk.